If you see "Unable to log in. Please review your entries and try again." when trying to log in, your email address or password may be incorrect.
If you don't know your registered email address
If you have forgotten your registered email address, check the "Ticket purchase confirmation" email sent after your purchase. Your account is shown in the email.
If you see "Enter a valid email address."
This error appears when the "." (period) after the @ in the domain has been entered as a "," (comma), or when there is an extra space in the address.
If you see "Password must be at least 8 characters with uppercase, lowercase, and numbers."
This error appears if, for example, you enter only lowercase letters and numbers. Make sure your password includes uppercase letters, lowercase letters, and numbers, and is at least 8 characters long.
View your password on screen
Tap the eye icon to the right of the password field to view your password as you type.
If you don't know your password
1. Tap "Forgot your password?".
2. Enter the email address you registered with teket.
3. Check your email inbox.
* If you do not receive the password reset email, tap "Resend".
4. Tap "Reset your password" in the email.
5. Enter your new password twice, then tap "Reset password".
* You cannot reuse your previous password.